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Current Role:
SVP Operations
Upwork
Past Role:
COO, Samasource
VP Customer Success, Zuora
VP Billing, Collections & Payments, eBay
SVP Marketing, Providian Financial
Expertise:
Exec. Management
Product

Industry:
eCom & Marketplaces
Payments & Fintech

Elizabeth Tse

Elizabeth Tse is the SVP of Operations at Upwork (formerly Elance-oDesk), the world’s largest freelancing website. She is responsible for Trust & Safety, Customer Support, Global Payments and Freelancer Success. Prior to Upwork, Elizabeth was the COO of Samasource an innovative nonprofit that distributed work to poor women and youth in Africa and South Asia. She was also an advisory board member and the first VP of Customer Success at Zuora, the online subscription billing platform. Elizabeth developed her appreciation for the power of a marketplace while at eBay where she ran billing, payment processing and collections which included their Operations, Product Management, Customer Support and Vendor Management teams. Elizabeth has 9 years of experience in financial services at Providian Financial and American Express where she held leadership roles in Marketing, Credit and Operations.

Elizabeth is passionate about marketplace management and the future of work. Her expertise lies in Customer Operations/Success, Trust & Safety, Team Building and Payment Operations.

Jeremy Schneider

Managing Director
jJeremy Schneider joined WIN as a Senior Associate in January, 2011. In October 2016, he was promoted to Managing Director. Prior to WIN, Jeremy was a Senior Associate Consultant at Bain & Company in San Francisco, where he focused on technology companies and worked in the Private Equity Group. He graduated Summa Cum Laude, Phi Beta Kappa from Dartmouth College, where he majored in History. He has a Master’s degree in Economic and Social History from The University of Oxford, where he was a Clarendon Scholar. Jeremy grew up in the Bay Area and is thrilled to have the opportunity to work closely with entrepreneurs and to immerse himself in the world of start-ups.

Dena Porter

Business Operations Manager

WINteamHeadshotsDPDena brings more than a decade of ‘behind-the-scenes’ productivity and organizational knowledge to the fast-flowing stream of information and infrastructure at WIN. She has held positions in Silicon Valley start-ups fusionOne and Baynote and has teamed with Maynard for years at eBay, LiveOps and now WIN. Dena is fascinated by all things technology keeping her in tune with WIN’s existing and prospective portfolio companies.